When you are treated abroad, you will not get the same complaint options as in your country. This does not mean that there are no complaint options. In the EU the possibilities are different depending on the country and you can always get help.
We recommend that you first contact Velcure or the clinic before you decide to send the case further. This can save your time and money, as we are sure that we will be able to find a solution, which will fully satisfy you.
However, in case you are a Danish citizen, you can always contact Forbruger Europa in such cases.
Carl Jacobsens Vej 35
Tlf. 4171 5000